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For More Information, Contact:

RMU Counseling Center
counseling@rmu.edu
412-397-5900 phone
412-397-5920 fax
Patrick Henry, Lower Level


FACULTY/STAFF > DEPARTMENTS & OFFICES > STUDENT LIFE > COUNSELING CENTER > EDUCATIONAL INFORMATION > FACULTY/STAFF RESOURCES

In cases where an individual’s behavior poses an imminent danger to yourself or others, contact the University Police immediately at (412) 397-2424.

How To Appropriately Respond To Students of Concern


Talk to the student privately.
  • Ask the student to speak with you away from their peers
Create an atmosphere of openness and acceptance.
  • Show the students that you are available to talk, and want to hear from them
  • Communicate regularly with your students
  • Make students feel appreciated and heard
  • Encourage students
Summarize what you see as the issue.
  • Ex. “I’ve noticed you’re missing a lot of classes.” instead of “Why are you missing so many classes?”
  • Ex. “Do you mind me asking why you have had such difficulty handing in your papers on time?”
Express interest and concern.
  • Students are more willing to receive help when someone shows concern about them than when they are forced to go.
Be direct and specific.
  • Tell the student the specific behaviors that concern you
  • If you are wondering if a student is suicidal or wanting to hurt him/herself, it is best to just ask so you know the severity of the issue.
    • Any RMU employee who becomes aware of a suicide threat or gesture, whether written, verbal, or behavioral, must contact the Counseling Center immediately
    • During Business Hours (Monday - Friday, 8:30 AM - 5:00 PM): Please call 412-397-5900 or escort the student to the lower level of Patrick Henry Center.
    • After hours, please call the RMU Police at 412-397-2424.
 Be non-judgmental.
  • If a student tells you their problem or issue, do not judge them, be supportive and listen
 What to Say After a Student Dies 

Making a CARE Team Report

Faculty and staff are encouraged to report any incident or behavior that may require an intervention or is of concern. If you are concerned about a student's behavior, please fill out a CARE Team Report Form online. The form will go to a representative of the Crisis Assessment and Risk Evaluation (CARE) Team. The CARE Team uses these reports to assist the student, while also considering the behavior’s impact on the greater campus community. The Counseling Center staff will reach out to the student if it is for a personal matter. 

Note: If this is an emergency, a CARE Team Report should be completed AFTER the emergency is reported. 

For more information about the CARE Team and/or to make a report, please click here.