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FACULTY/STAFF > DEPARTMENTS & OFFICES > STUDENT LIFE > CENTER FOR STUDENT SUCCESS > CENTER FOR STUDENT SUCCESS DIRECTORY
Center for Student Success Directory
Cassandra L. Oden, M.A.

Director, Center for Student Success
oden@rmu.edu
412-397-6848 phone
412-397-6316 fax
Nicholson Center 2nd

Cassandra earned her M.A. in Industrial Relations/Personnel Management from St. Francis College of Loretto, Pennsylvania and her B.S.B.A. from the University of Pittsburgh. She has worked at Robert Morris University since 1993.  During this time, Cassandra worked for several departments including student services, admissions, continuing education, and enrollment services. She has also served as the Director for the ACT 101 Program.

Cassandra is responsible for the daily operations of the Center for Student Success.  She manages and supervises all staff members, including the Assistant Director, Counselors, Tutor Coordinator, Crisis Counselor, Professional Tutors, and Secretary. She is also responsible for the retention of undergraduate students, the development of academic support, and the continuing development of programs such as First–Year Experience, Study Skills, Early Success Program, and Services for Students with Disabilities. 


Tracy J. Frazier, M.A.

Assistant Director, Center for Student Success
fraziert@rmu.edu
412-397-6814 phone
412-397-6316 fax
Nicholson Center 2nd

Tracy earned her M.A. in Communication Studies and her B.S.B.A. in Accounting from Edinboro University of Pennsylvania. She has worked at Robert Morris University since August 1997.  During her time at RMU, Tracy has worked in various positions, including the Coordinator for the Act 101 Program, a Learning Specialist for the Act 101 Program, a communications tutor, an instructor for the Communication Skills Writing Lab at the Moon Campus, an instructor in the Adult and Continuing Education Department, as well as an adjunct instructor for the Communications Skills Program.

 Tracy joined the Center for Student Success in 2002 as the Tutorial Coordinator.  In 2007 she was promoted to the Assistant Director.  Tracy continues to provide counseling service to students, is an instructor in the First–Year Experience Program, and she teaches a Communication course each semester.


Michelene Cain, B.A.


Secretary III 
cainm@rmu.edu 
412-397-6862 phone 
412-397-6316 fax 
Nicholson Center 2nd 

Michelene earned her B.A. from Argosy University and is currently enrolled for the MBA program at RMU. She started at RMU in 2013 with the Uzuri Think Tank before joining the Center for Student Success in 2015. Her primary duties include assisting the Director, Center for Student Success, data collection, scheduling appointments and arranging programs, as well as assisting with the FYSP, ESP, Tutoring, and DSS services.  Michelene also coordinates the Lending Library program.



Nicole C. Hammond, M.S. 

Counselor/Tutorial Coordinator
hammond@rmu.edu
412-397-6815 phone
412-397-6316 fax
Nicholson Center 2nd

An alumnus, Nicole earned both her M.S. in Communications and Information Systems and M.S. in Instructional Leadership from Robert Morris University.  She holds a B.A. in Communications from the University of Pittsburgh.  As a previous graduate assistant for the Center for Student Success, Nicole worked as the Peer Counselor for the ACT 101 Program as well as an instructor for the First–Year Experience Program.

In 2007, Nicole joined the Center for Student Success as the Counselor/Tutorial Coordinator.  In this capacity, she assists students with academic and personal concerns including course registration and planning, participates as an instructor for the First–Year Experience Program, designs tutorial workshops.


Steve Lukens, M.A.
Coordinator of Services for Students with Disabilities
lukens@rmu.edu 
412-397-6884 phone 
412-397-6316 fax 
Nicholson Center 2nd 

Stephen earned his M.A. in Higher Education and B.A. in Student Ministry from Geneva College. Stephen joined the Center for Student Success in 2013. As a counselor Stephen coordinates disability students, provides guidance and support to students, and assists them with the registration and organization of their courses. He assists with getting e-file texts as well as helping to obtain accommodations for all students with disabilities. He also works as an instructor for the First-Year Seminar Program.  


Elise Michaux, M.A.

Counselor
michaux@rmu.edu 
412-397-6821 phone 
412-397-6316 fax 
Nicholson Center 2nd 

Elise attended Slippery Rock University for both her M.A. in Student Affairs in Higher Education and B.A. in English Literature. Elise joined The Center for Student Success as counselor for special student populations in 2013. Elise oversees the retention of students who receive The Pittsburgh Promise scholarship. She also works with transfer students and organizes the fall and spring orientations. Elise also is an instructor for the First-Year Experience courses here at the university. 


Ivana Rich, M.S.

Athletic Academic Support Counselor
rich@rmu.edu 
412-397-6828 phone 
412-397-6316 fax 
Nicholson Center 2nd 

Ivana earned her M.S. in Sport Management from Virginia State University and her B.S. in Criminal Justice from Virginia Commonwealth University. Before coming to Robert Morris, Ivana coached 5 years of NCAA Volleyball at the Division I and Division II levels. She joined the Center for Student Success as the Athletic Academic Support Counselor in 2015. Ivana works with the student-athlete population at RMU. She serves as a liaison between Student Life and Athletics assisting student-athletes with scheduling, study hall support, and progress toward degree requirements and maintaining athletic eligibility. Ivana also serves as an instructor in the First-Year Seminar Program.


Andrea Shultz, M.S.W. 
Counselor
shultz@rmu.edu 
412-397-5241 phone 
412-397-6316 fax 
Nicholson Center 2nd 

Andrea earned her M.S.W. from the University of Pittsburgh and her B.S.W. from Chatham College.  Andrea joined the Center for Student Success in 2009 as the secretary and was promoted to counselor in 2015. Andrea works closely with the at-risk student population, including students in the Early Success Program. She offers counsel on adjusting to university academic standards, course planning, and using campus resources. She will also serve as an instructor in the First-Year Seminar Program, teaching a hybrid FYSP and Study Skills course specifically for students in the Early Success Program.


Meredith N. Weber, M.S.

Counselor
weber@rmu.edu
412-397-6869 phone
412-397-6316 fax
Nicholson Center 2nd

Meredith earned her M.S. in Organizational Studies from Robert Morris University and B.A. in Communication from Chatham College.  She joined the RMU Student Life staff in 2006 and has worked in the Career Center and Student Life offices before becoming a Counselor in the Center for Student Success in 2009.  As a counselor, Meredith assists students with registration, course planning, and workshops.  She is an instructor for the First-Year Experience Program and coordinates the First-Year Experience Mentor Program.


Center4success
Center For Student Success
center4success@rmu.edu
412-397-6862 phone
412-397-6316 fax
Nicholson Center 2nd